Connect Call Recording System Upgrade

Scheduled Maintenance Report for Cloudli Communications

Completed

The scheduled maintenance has been completed.

Posted Sep 30, 2026 - 00:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 29, 2026 - 23:00 EDT

Scheduled

We will be performing maintenance to upgrade the systems that provide Call Recording features to our clients. Please note that no impact to Calls is expected, however, during the time that the system is under maintenance some recordings may be lost or significantly delayed before becoming visible in the Connect Portal.

Thank you for being the best part of Cloudli!

Posted Sep 22, 2026 - 10:18 EDT

This scheduled maintenance affected: Contact Centre (Other) and Cloudli Connect (Other).