All Systems Operational
Alerts & Notifications Operational
90 days ago
99.85 % uptime
Today
Online Portal Operational
90 days ago
99.99 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Call Notifications Operational
90 days ago
99.99 % uptime
Today
SMS / Texting Notifications Operational
90 days ago
99.43 % uptime
Today
Cloud Business Phone (Cloudli Connect Out-of-the-Box) Operational
90 days ago
99.97 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.91 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Cloudli Connect Operational
90 days ago
99.41 % uptime
Today
Online Portal Operational
90 days ago
99.99 % uptime
Today
Inbound Calling ? Operational
90 days ago
99.88 % uptime
Today
Outbound Calling Operational
90 days ago
99.99 % uptime
Today
Other ? Operational
90 days ago
97.79 % uptime
Today
Contact Centre Operational
90 days ago
99.94 % uptime
Today
Online Portal (Web Consoles) Operational
90 days ago
99.99 % uptime
Today
Routing Services Operational
90 days ago
99.9 % uptime
Today
Fax Line (ATA) Operational
90 days ago
99.97 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.89 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Residential Operational
90 days ago
99.97 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.89 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
SIP Trunks Operational
90 days ago
99.97 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.89 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
T.38 SIP Trunks Operational
90 days ago
99.97 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.89 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
TalkNText Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Virtual Fax Operational
90 days ago
99.97 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.89 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 25, 2022

No incidents reported today.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
Resolved - This incident has been resolved. Traffic is now stable with the affected carrier.
***
Cet incident a été résolu. Le trafic est désormais stable avec le transporteur concerné.

Sep 23, 10:34 EDT
Monitoring - We are informed that the affected carrier has implemented a fix since 6:30 PM EDT and we are monitoring for stability.
All services are operational.
***
Nous sommes informés que le transporteur concerné a mis en place un correctif depuis 6:30 PM EDT et nous surveillons la stabilité.
Tous les services sont opérationnels.

Sep 22, 22:29 EDT
Identified - We are currently working with the affected Carrier to resolve the issue as soon as possible.
***
Nous travaillons actuellement avec le transporteur concerné pour résoudre le problème dès que possible.

Sep 22, 15:11 EDT
Investigating - We are currently experiencing an issue affecting some inbound calls with an important Canadian carriers affecting many regions.

Impacts: This could potentially cause abnormal delays or an inability to receive calls.

***

Nous éprouvons actuellement une problématique affectant quelques appels entrants avec un fournisseur Canadien qui affect plusieurs regions.

Impacts: Ceci pourrait potentiellement entraîner des délais anormaux ou à une incapacité à recevoir des appels.

Sep 22, 15:00 EDT
Sep 22, 2022
Completed - The scheduled maintenance has been completed.
Sep 22, 21:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 21:00 EDT
Scheduled - Cher client,

Veuillez noter que notre équipe effectuera la maintenance de notre infrastructure en dehors des heures de bureau. Cette maintenance s'inscrit dans le cadre d'un processus d'amélioration continue de nos services.

Impact : Aucun impact prévu durant la maintenance.

***

Dear customer,

Please note that our team will be performing maintenance on our infrastructure during office off hours. This maintenance is part of a process of continuous improvement of our services.

Impact: Please note that no service interruptions are expected.

Sep 22, 16:23 EDT
Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022
Completed - The scheduled maintenance has been completed.
Sep 19, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 20:31 EDT
Scheduled - Cher client,

Veuillez prendre note que notre équipe procédera à une maintenance de notre infrastructure. Cette maintenance s'inscrit dans le cadre d'un processus d'amélioration continue de nos services.

Impact : Aucun impact prévu durant la maintenance.

***

Dear customer,

Please note that our team will be performing maintenance on our infrastructure. This maintenance is part of a process of continuous improvement of our services.

Impact: Please note that no service interruptions are expected.

Sep 19, 16:36 EDT
Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022
Resolved - Ce problème a été réglé.

***
This incident has been resolved.

Sep 15, 13:16 EDT
Monitoring - Un correctif a été mis en place et nous surveillons la situation.

***

A fix has been implemented and we are monitoring the situation.

Sep 15, 11:29 EDT
Update - We are continuing to investigate this issue.
Sep 15, 10:05 EDT
Investigating - We are currently experiencing an issue affecting our Cloudli OMNIalert telephone notifications.

Impacts: This could potentially cause abnormal delays or an inability to deliver notifications using the robo-caller. Other means of communications are not affected.

***

Nous éprouvons actuellement une problématique affectant le service de notification par téléphone de Cloudli OMNIalert.

Impacts: Ceci pourrait potentiellement entraîner des délais anormaux ou une incapacité à livrer des notifications par appels téléphoniques. Les autres moyens de communications ne sont pas affectés.

Sep 15, 10:05 EDT
Sep 14, 2022
Resolved - This incident has been resolved since 10:20AM. All services are operational.
---
Cet incident a été résolu depuis 10h20 AM. Tous les services sont opérationnels.

Sep 14, 11:04 EDT
Monitoring - Chers clients,

Nous avons eu un problème ce matin avec l'enregistrement de nouveaux messages à l'aide de la technologie de synthèse vocale (Text à Voix).
Cela peut avoir affecté certains services tels que l'envoi de nouveaux messages.
Le service est maintenant rétabli.

Nous vous tiendrons informés des développements.
***

Dear clients,

We had an issue this morning with recording new messages using text to speech technology.
This may have affected some services such as sending new messages.
The service is now restored.

We will keep you informed of developments.

Sep 14, 10:36 EDT
Sep 13, 2022

No incidents reported.

Sep 12, 2022

No incidents reported.

Sep 11, 2022

No incidents reported.