All Systems Operational
Alerts & Notifications Operational
90 days ago
99.8 % uptime
Today
Online Portal Operational
90 days ago
99.99 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Call Notifications Operational
90 days ago
99.98 % uptime
Today
SMS / Texting Notifications Operational
90 days ago
99.25 % uptime
Today
Cloud Business Phone (Cloudli Connect Out-of-the-Box) Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Cloudli Connect Operational
90 days ago
99.51 % uptime
Today
Online Portal Operational
90 days ago
99.99 % uptime
Today
Inbound Calling ? Operational
90 days ago
99.98 % uptime
Today
Outbound Calling Operational
90 days ago
99.98 % uptime
Today
Other ? Operational
90 days ago
98.09 % uptime
Today
Contact Centre Operational
90 days ago
99.98 % uptime
Today
Online Portal (Web Consoles) Operational
90 days ago
99.99 % uptime
Today
Routing Services Operational
90 days ago
99.98 % uptime
Today
Fax Line (ATA) Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Residential Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
SIP Trunks Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
T.38 SIP Trunks Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
TalkNText Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Virtual Fax Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 10, 2022

No incidents reported today.

Aug 9, 2022
Completed - The scheduled maintenance has been completed.
Aug 9, 23:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 22:00 EDT
Scheduled - Cher client,

Veuillez noter que notre équipe effectuera une maintenance sur notre infrastructure avec l'un de nos transporteurs canadiens afin d'apporter des modifications à notre routage d'appels fax T.38. Cette maintenance s'inscrit dans une démarche d'amélioration continue de nos services.

Impact : Aucun impact prévu durant la maintenance.

***

Dear customer,

Please note that our team will be performing maintenance on our infrastructure with one of our Canadian carriers to make changes to our T.38 fax calls routing. This maintenance is part of a process of continuous improvement of our services.

Impact: Please note that no service interruptions are expected.

Aug 8, 16:49 EDT
Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022
Resolved - This incident has been resolved.
Jul 29, 14:07 EDT
Monitoring - Une correction à été mise en place et nous surveillons la situation.

Les postes configurées avec Zoho devront être réintégrées en étant sur le domaine portal.omnivigil.com dû à des changements dans l'authentification Zoho.

******

A correction has been implemented and we are monitoring the situation.

Extensions configured with Zoho will need to be reintegrated into the portal.omnivigil.com domain due to changes in Zoho authentication.

Jul 26, 12:09 EDT
Identified - The issue has been identified and a fix is being implemented.

*****
Le problème a été identifié et nous travaillons à implémenter une solution.

Jul 25, 17:31 EDT
Investigating - A problem has been detected with the Zoho Phonebridge Integration.

We are currently investigating the issue in order to determine the cause and resolve it.

******
Un problème a été détecté avec l'intégration de téléphonie Zoho.

Nous enquêtons pour en découvrir la cause et pour résoudre la situation.

Jul 25, 10:38 EDT
Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.