Resolved -
This incident has been resolved.
Apr 20, 13:17 EDT
Monitoring -
A fix has been implemented. All phones should come back online if your phones do not, please contact technical support at +1 (800) 743-1208. We will continue to monitor the issue for resolution and will provide a RFO to customers impacted by close of business on Monday, 4/22/2024.
Apr 20, 11:50 EDT
Identified -
The issue has been identified and we are currently implementing a resolution.
Apr 20, 11:24 EDT
Update -
We are continuing to investigate this issue.
Apr 20, 10:33 EDT
Investigating -
We are currently investigating the issue to determine the core issue.
Apr 20, 10:23 EDT