All Systems Operational

Cloudli General Operational
90 days ago
100.0 % uptime
Today
Cloudli Main Web Site Operational
90 days ago
100.0 % uptime
Today
Cloudli Support Web Site Operational
90 days ago
100.0 % uptime
Today
Clarity Operational
90 days ago
99.99 % uptime
Today
Clarity Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.97 % uptime
Today
Outbound Calling Operational
90 days ago
99.97 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Alerts & Notifications Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Call Notifications Operational
90 days ago
100.0 % uptime
Today
SMS / Texting Notifications Operational
90 days ago
100.0 % uptime
Today
Mobile Notifications (SSI) Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Cloud Business Phone (Cloudli Connect Out-of-the-Box) Operational
90 days ago
99.96 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.83 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Cloudli Connect Operational
90 days ago
99.97 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.83 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Internet (ISP) Connectivity Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Contact Centre Operational
90 days ago
100.0 % uptime
Today
Online Portal (Web Consoles) Operational
90 days ago
100.0 % uptime
Today
Routing Services Operational
90 days ago
100.0 % uptime
Today
Presence Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Fax Line (ATA) Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Residential Operational
90 days ago
99.95 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.83 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
SIP Trunks Operational
90 days ago
99.95 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.83 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
T.38 SIP Trunks Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
TalkNText Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Virtual Fax Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 30, 2026

No incidents reported today.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Completed - The scheduled maintenance has been completed.
Jan 28, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 22:00 EST
Scheduled - Dear customer,

Please note that our team will be performing an off hours maintenance in one of our USA datacenters to apply network updates. This maintenance is part of a process of continuous improvement of our services.

Impact: Please note that no service interruptions are expected due to redundancy.

***

Cher client,

Veuillez noter que notre équipe effectuera une maintenance en dehors des heures ouvrables dans l'un de nos centres de données aux États-Unis afin de déployer des mises à jour réseau. Cette maintenance s'inscrit dans le cadre d'une démarche d'amélioration continue de nos services.

Impact : Grâce à la redondance du système, aucune interruption de service n'est prévue.

Jan 28, 16:40 EST
Jan 27, 2026
Resolved - This incident has been resolved.

***
Cet incident a été résolu.

Jan 27, 17:32 EST
Monitoring - The affected ILEC carrier identified the cause as a faulty card, and it was replaced. Inbound calls to the Windsor, ON, rate center have been working since 2:45 PM EST.


L'opérateur local concerné a identifié la cause du problème : une carte défectueuse. Celle-ci a été remplacée. Les appels entrants vers le centre de tarification de Windsor (Ontario) sont de nouveau opérationnels depuis 14 h 45 HNE.

Jan 27, 16:23 EST
Identified - The affected ILEC carrier identified the cause as a faulty card, and they replaced it. The ILEC is performing some final tests.

L'opérateur local concerné a identifié la cause du problème : une carte défectueuse. Il l'a remplacée et effectue actuellement des tests finaux.

Jan 27, 15:06 EST
Investigating - One Canadian Telco provider is currently experiencing call connectivity issues in STONEY POINT (ON), WINDSOR(ON) and WHEATLEY(ON) areas. We are investigating with the affected carrier.

Impacts: This could potentially cause abnormal delays or an inability to receive calls in those regions.

***

Un opérateur de télécommunications canadien rencontre actuellement des problèmes de connectivité téléphonique dans les régions de STONEY POINT (ON), WINDSOR (ON) et WHEATLEY (ON). Nous menons une enquête auprès de l'opérateur concerné.

Conséquences : Cela pourrait entraîner des retards anormaux ou une impossibilité de recevoir des appels dans ces regions.

Jan 27, 11:36 EST
Completed - The scheduled maintenance has been completed.
Jan 27, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 05:30 EST
Scheduled - Cher client,

Veuillez prendre note que notre équipe procédera à une maintenance de notre infrastructure. Cette maintenance s'inscrit dans le cadre d'un processus d'amélioration continue de nos services.

Impact : Aucun impact prévu durant la maintenance.

***

Dear customer,

Please note that our team will be performing maintenance on our infrastructure. This maintenance is part of a process of continuous improvement of our services.

Impact: Please note that no service interruptions are expected.

Jan 26, 15:20 EST
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Resolved - This incident has been resolved.
***
Cet incident a été résolu.

Jan 23, 09:14 EST
Monitoring - We are monitoring the situation.
****
Nous suivons la situation de près.

Jan 22, 16:51 EST
Investigating - We are aware of an email delivery issue, that is external to our systems and may impact customers that rely on Microsoft email infrastructure.
Our team is actively monitoring the situation and will provide updates as more information becomes available. Microsoft is working to restore service as quickly as possible.
Thank you for your patience. If you have any urgent concerns, please contact our support team.

Impact: Some email delivery may be delayed.

***
Nous avons connaissance d'un problème de distribution de courriels, indépendant de nos systèmes, susceptible d'affecter les usagers qui dépendent de l'infrastructure de messagerie Microsoft.

Notre équipe suit la situation de près et vous tiendra informé(e) dès que nous aurons plus d'informations. Microsoft met tout en œuvre pour rétablir le service au plus vite.

Nous vous remercions de votre patience. Pour toute question urgente, veuillez contacter notre équipe d'assistance.

Impact : La distribution de certains courriels pourrais être retardée.

Jan 22, 16:49 EST
Completed - The scheduled maintenance has been completed.
Jan 23, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 21:00 EST
Scheduled - Dear customer,

We are informed that one of internet service providers will be performing a network maintenance in one of our USA datacenters tonight. This maintenance is part of a process of continuous improvement.

Impact: Please note that no service interruptions are expected.

Jan 22, 19:08 EST
Jan 22, 2026
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Completed - The scheduled maintenance has been completed.
Jan 16, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 21:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 14, 12:32 EST
Scheduled - Cher client,

Veuillez prendre note que notre équipe procédera à une maintenance de notre infrastructure Cloudli Connect. Cette maintenance s'inscrit dans le cadre d'un processus d'amélioration continue de nos services.

Impact : Les impacts mineurs suivants pourraient survenir temporairement pendant la maintenance :

1. CloudliAlert ne pourra pas calculer les géopoints pour les nouvelles données ajoutées pendant la maintenance. Le calcul des géopoints sera effectué une fois la maintenance terminée.

2. Les contacts du services de messagerie pour les utilisateurs de CCN Bria seront temporairement indisponibles pendant la maintenance.

***

Dear customer,

Please note that our team will be performing maintenance on our Cloudli Connect infrastructure. This maintenance is part of a process of continuous improvement of our services.

Impact: The following minor impacts could occur for a short period during the maintenance
1. CloudliAlert won't be able to calculate geopoints for newly added data during the maintenance. Geopoints will be calculated after the maintenance completes.
2. Texting/Contacts for CCN Bria users will be offline during a short period during the maintenance

Jan 14, 12:30 EST