All Systems Operational

Uptime over the past 90 days. View historical uptime.
Cloudli General Operational
90 days ago
100.0 % uptime
Today
Cloudli Main Web Site ? Operational
90 days ago
100.0 % uptime
Today
Cloudli Support Web Site ? Operational
90 days ago
100.0 % uptime
Today
Clarity Operational
90 days ago
99.99 % uptime
Today
Clarity Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
99.97 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Alerts & Notifications Operational
90 days ago
99.97 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Call Notifications Operational
90 days ago
99.84 % uptime
Today
SMS / Texting Notifications Operational
90 days ago
100.0 % uptime
Today
Mobile Notifications (SSI) Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Cloud Business Phone (Cloudli Connect Out-of-the-Box) Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Cloudli Connect Operational
90 days ago
99.96 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling ? Operational
90 days ago
99.84 % uptime
Today
Outbound Calling Operational
90 days ago
99.96 % uptime
Today
Internet (ISP) Connectivity Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Contact Centre Operational
90 days ago
99.95 % uptime
Today
Online Portal (Web Consoles) Operational
90 days ago
100.0 % uptime
Today
Routing Services Operational
90 days ago
99.8 % uptime
Today
Presence Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Fax Line (ATA) Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Residential Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
SIP Trunks Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
T.38 SIP Trunks Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
TalkNText Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Virtual Fax Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025
Maintenance Cloud Business Phone | Avis d'entretien
Completed - The scheduled maintenance has been completed.
Aug 27, 23:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 23:00 EDT
Scheduled - Cher client,

Veuillez prendre note que notre équipe procédera à une maintenance de notre infrastructure. Cette maintenance s'inscrit dans le cadre d'un processus d'amélioration continue de nos services. Ceci permet de résoudre un problème d’identification de l’appelant sur certains appels transférés.

Impact : Aucun impact prévu durant la maintenance.

***

Dear customer,

Please note that our team will be performing maintenance on our infrastructure. This maintenance is part of a process of continuous improvement of our services. This is to fix a caller id issue on some forwarded calls.

Impact: Please note that no service interruptions are expected.
Aug 27, 10:54 EDT
Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025
Clarity Global SBC Maintenance
Completed - The scheduled maintenance has been completed.
Aug 24, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 21:00 EDT
Scheduled - We will be applying a software upgrade to the Global SBC during this maintenance window. This patch will resolve an issue to prevent some calls scenarios that could generate high load on some servers of the cluster.

Impact: No customer impact is expected.

Thank you.
Aug 24, 13:05 EDT
Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
Clarity Calls Incident
Resolved - We have verified that the issue is resolved. All inbound and outbound call traffic is passing.
-------------
Technical Description: The issues experienced today were due to the configuration of our virtualization stack's switching protocols. The change made to isolate specific traffic within the virtual network, while effective, resulted in a issue between our system pbx and it's proxy servers causing intermittent call traffic spikes. We have resolved the issue by changing the routing path between the HA Pairs (our system pbx) and the proxy servers that support it's integration into the RTPEngine components of the gSBC. Further details will be provided upon request via Cloudli Technical Support in the form of an RFO in 2 -3 business days.
Aug 21, 21:33 EDT
Update - We are continuing to perform testing. Inbound and Outbound calls are passing at this time, however, we are not stating that we are complete. We will follow up within 1 hr or sooner upon finalizing the resolution. At that time we will move the incident into monitoring.
Aug 21, 14:53 EDT
Update - We are still in the process of implementing the resolution, and have moved into post implementation testing of the solution. We will follow up within 30 minutes or sooner upon finalizing the resolution.
Aug 21, 14:16 EDT
Update - We are still in the process of implementing the resolution. All testing of the solution successfully passed. We will follow up within 30 minutes or sooner upon completion of implementing the fix.
Aug 21, 13:44 EDT
Identified - We have identified the cause of the issue with inbound and outbound calls. We are currently preparing a fix for testing. We will provide an additional update in 30 minutes. We are estimating full resolution within 45 minutes.
-------------
Technical Description: The issues being experienced right now are due to the configuration of our virtualization stack's switching protocols. We intend to implement a change to isolate specific traffic within the virtual network to enable better transfer rates under high load.
Aug 21, 12:56 EDT
Investigating - Dear clients,

We are currently experiencing an intermittent issue affecting some calls.
We are investigating the issue. We will provide additional updates at 30 minute intervals.
Aug 21, 12:16 EDT
Aug 20, 2025
Clarity Outbound calls | Clarity Appels Sortants
Resolved - All systems are operational and stabilized. An RFO will be provided upon request to technical support in 2-3 business days.
Aug 20, 22:39 EDT
Update - We have implemented additional measures to bring us to resolution. Calls are working both inbound and outbound, please contact support if you continue to experience issues. We are continuing to monitor the situation closely.
Aug 20, 14:15 EDT
Monitoring - We believe that we have isolated the issue. We have implemented a resolution. All calls are working both inbound and outbound. We are continuing to monitor the situation closely.
Aug 20, 12:11 EDT
Update - Our Engineering teams continues to investigate this issue.
Aug 20, 11:33 EDT
Investigating - We are currently investigating this issue.
Aug 20, 10:34 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
***
Un correctif a été mis en œuvre et nous surveillons les résultats.
Aug 20, 10:03 EDT
Identified - The issue has been identified and fix is being implemented.

Impact: Some outbound calls were getting no audio
Aug 20, 09:57 EDT
Investigating - We are currently experiencing an issue affecting outbound calls.

Impacts: This could potentially cause abnormal delays or an inability to initiate calls.

***

Nous éprouvons actuellement une problématique affectant les appels sortants.

Impacts: Ceci pourrait potentiellement entraîner des délais anormaux ou à une incapacité à initier des appels.
Aug 20, 08:30 EDT
Clarity Global SBC Maintenance
Completed - The scheduled maintenance has been completed.
Aug 20, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 21:00 EDT
Scheduled - Dear customer,

Please note that our team will be performing maintenance on our GlobalSBC infrastructure. This maintenance is is required to make some ressources allocations changes.

Impact: Please note that no service interruptions are expected.
Aug 20, 15:33 EDT
Clarity Global SBC Migration
Completed - The scheduled maintenance has been completed.
Aug 20, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 22:30 EDT
Scheduled - Dear customer,

We will be performing scheduled maintenance to migrate some customers to the new Global SBC. Please refer to previous notifications providing by our Marketing team for the details of this migration.

Impact: Please note that no service interruptions are expected.

***

Cher client,

Nous effectuerons une maintenance programmée afin de migrer certain de nos clients vers le nouveau SBC mondial. Veuillez consulter les notifications précédentes de notre équipe marketing pour plus de détails sur cette migration.

Impact : Aucune interruption de service n'est prévue.
Aug 19, 19:30 EDT
Aug 19, 2025
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