All Systems Operational

Cloudli General Operational
90 days ago
100.0 % uptime
Today
Cloudli Main Web Site Operational
90 days ago
100.0 % uptime
Today
Cloudli Support Web Site Operational
90 days ago
100.0 % uptime
Today
Clarity Operational
90 days ago
100.0 % uptime
Today
Clarity Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Alerts & Notifications Operational
90 days ago
99.99 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Call Notifications Operational
90 days ago
100.0 % uptime
Today
SMS / Texting Notifications Operational
90 days ago
100.0 % uptime
Today
Mobile Notifications (SSI) Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
99.96 % uptime
Today
Cloud Business Phone (Cloudli Connect Out-of-the-Box) Operational
90 days ago
99.91 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.57 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Cloudli Connect Operational
90 days ago
99.98 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.98 % uptime
Today
Outbound Calling Operational
90 days ago
99.97 % uptime
Today
Internet (ISP) Connectivity Operational
90 days ago
99.99 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
99.96 % uptime
Today
Contact Centre Operational
90 days ago
99.99 % uptime
Today
Online Portal (Web Consoles) Operational
90 days ago
100.0 % uptime
Today
Routing Services Operational
90 days ago
99.99 % uptime
Today
Presence Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
99.96 % uptime
Today
Fax Line (ATA) Operational
90 days ago
99.89 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.57 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Residential Operational
90 days ago
99.89 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.57 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
SIP Trunks Operational
90 days ago
99.88 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.57 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
99.96 % uptime
Today
T.38 SIP Trunks Operational
90 days ago
99.87 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.56 % uptime
Today
Outbound Calling Operational
90 days ago
99.98 % uptime
Today
Other Operational
90 days ago
99.96 % uptime
Today
TalkNText Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Virtual Fax Operational
90 days ago
99.88 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.57 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 28, 2026

No incidents reported today.

Aug 27, 2026
Completed - The scheduled maintenance has been completed.
Aug 27, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 05:30 EDT
Scheduled - Cher client,

Veuillez prendre note que notre équipe procédera à une maintenance de notre infrastructure. Cette maintenance s'inscrit dans le cadre d'un processus d'amélioration continue de nos services.

Impact : Aucun impact prévu durant la maintenance.

***

Dear customer,

Please note that our team will be performing maintenance on our infrastructure. This maintenance is part of a process of continuous improvement of our services.

Impact: Please note that no service interruptions are expected.

Aug 26, 10:13 EDT
Aug 26, 2026
Postmortem - Read details
Aug 27, 08:59 EDT
Resolved - This incident has been resolved. We will provide a Reason for Outage (RFO) in three (3) business days.

***

Cet incident a été résolu. Nous fournirons une raison de la panne (RFO) dans trois (3) jours ouvrables.

Aug 26, 11:29 EDT
Monitoring - A fix has been implemented and we are monitoring.

***
Une correction a été mise en place et nous surveillons la situation.

Aug 26, 11:06 EDT
Identified - The issue is identified; we are implementing a hot fix. Calls are recovering.

***
Le problème est identifié; nous appliquons un correctif immédiat. Les appels se rétablissent.

Aug 26, 11:02 EDT
Update - We are continuing to investigate the issue. However, we have confirmed that inbound calls are working on both Contact Centre as well as standard Connect calls.

***
Nous continuons d’examiner le problème. Cependant, nous avons confirmé que les appels entrants fonctionnent à la fois sur le centre de contact et sur les appels Connect standard.

Aug 26, 10:50 EDT
Investigating - We are currently experiencing an issue affecting incoming and outgoing calls.

Impacts: This could potentially cause abnormal delays or an inability to initiate or receive calls.

***

Nous éprouvons actuellement une problématique affectant les appels entrants et sortants.

Impacts: Ceci pourrait potentiellement entraîner des délais anormaux ou à une incapacité à initier ou recevoir des appels.

Aug 26, 10:46 EDT
Completed - The scheduled maintenance has been completed.
Aug 26, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 23:00 EDT
Scheduled - Dear customer,

Please note that our team will be performing a maintenance on our Cloudli Connect Infrastructure. This maintenance is part of a process of continuous improvement of our services.

Impact: Stablishing new calls may be briefly be delayed during a short period of less than 5 minutes for some customers during the services switchover during the maintenance.

***

Cher client,

Veuillez noter que notre équipe effectuera une maintenance sur notre infrastructure Cloudli Connect. Cette maintenance s'inscrit dans le cadre d'un processus d'amélioration continue de nos services.

Impact : L'établissement de nouveaux appels peut être brièvement retardé pendant une courte période de moins de 5 minutes pour certains clients lors du basculement des services pendant la maintenance.

Aug 24, 11:18 EDT
Aug 25, 2026
Aug 24, 2026
Completed - The scheduled maintenance has been completed.
Aug 24, 23:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 22:30 EDT
Scheduled - Dear customer,

Please note that our team will be performing a maintenance on our Cloudli Connect Infrastructure. This maintenance is part of a process of continuous improvement of our services.

Impact: No impact expected during this maintenance.

***

Cher client,

Veuillez noter que notre équipe effectuera une maintenance sur notre infrastructure Cloudli Connect. Cette maintenance s'inscrit dans le cadre d'un processus d'amélioration continue de nos services.

Impact : Aucun impact n'est prévu durant cette opération de maintenance.

Aug 24, 14:07 EDT
Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026
Completed - The scheduled maintenance has been completed.
Aug 21, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 23:00 EDT
Scheduled - Dear customer,

Please note that our team will be performing a maintenance on our Cloudli Connect Infrastructure. This maintenance is part of a process of continuous improvement of our services.

Impact: Stablishing new calls may be briefly be delayed during a short period of less than 5 minutes for some customers during the services switchover during the maintenance.

***

Cher client,

Veuillez noter que notre équipe effectuera une maintenance sur notre infrastructure Cloudli Connect. Cette maintenance s'inscrit dans le cadre d'un processus d'amélioration continue de nos services.

Impact : L'établissement de nouveaux appels peut être brièvement retardé pendant une courte période de moins de 5 minutes pour certains clients lors du basculement des services pendant la maintenance.

Aug 18, 10:06 EDT
Aug 20, 2026
Resolved - This incident has been resolved.
***
Cet incident a été résolu.

Aug 20, 19:43 EDT
Investigating - We are aware with an issue with an upstream provider that is affecting our quoting tool.
We will update you as soon as we get more information and issue fixed.

Impacts: Prevents new quotes or quotes changes.

***

Nous avons constaté un problème chez un fournisseur d'approvisionnement qui affecte notre outil de devis.
Nous vous tiendrons informés dès que nous aurons plus d'informations et que le problème sera résolu.

Impacts : Impossible d'établir de nouveaux devis ou de modifier des devis existants.

Aug 20, 17:05 EDT
Aug 19, 2026
Completed - The scheduled maintenance has been completed.
Aug 19, 22:22 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 22:00 EDT
Scheduled - Dear customer,

Please note we will be performing a maintenance in one of US datacenters to test failover on our alternate ISP circuits.

Impact: Please note that no service interruptions are expected.

***
Cher client,

Veuillez noter que nous allons effectuer une maintenance dans l'un de nos centres de données aux États-Unis afin de tester le basculement sur nos circuits FAI alternatifs.

Impact : Veuillez noter qu'aucune interruption de service n'est prévue.

Aug 18, 10:15 EDT
Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.