All Systems Operational

Uptime over the past 90 days. View historical uptime.
Cloudli General Operational
Cloudli Main Web Site Operational
Cloudli Support Web Site Operational
Clarity Operational
Clarity Portal Operational
Inbound Calling Operational
Outbound Calling Operational
SMS Operational
Call Center Operational
Mobile App Operational
Alerts & Notifications Operational
Online Portal Operational
API Services Operational
Call Notifications Operational
SMS / Texting Notifications Operational
Mobile Notifications (SSI) Operational
Other Operational
Cloud Business Phone (Cloudli Connect Out-of-the-Box) Operational
Online Portal Operational
Inbound Calling Operational
Outbound Calling Operational
SMS & MMS Operational
Other Operational
Cloudli Connect Operational
Online Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Internet (ISP) Connectivity Operational
SMS & MMS Operational
Other Operational
Contact Centre Operational
Online Portal (Web Consoles) Operational
Routing Services Operational
Presence Operational
Other Operational
Fax Line (ATA) Operational
Online Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Other Operational
Residential Operational
Online Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Other Operational
SIP Trunks Operational
Online Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Other Operational
T.38 SIP Trunks Operational
Online Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Other Operational
TalkNText Operational
Online Portal Operational
SMS & MMS Operational
Inbound Calling Operational
Outbound Calling Operational
Other Operational
Virtual Fax Operational
Online Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 27, 2026

No incidents reported today.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

SIP trunk provider | Fournisseur tronçon SIP
Resolved - This incident has been resolved since 4:00 AM EDT.
***
Cet incident a été résolu depuis 4:00 AM EDT.
Oct 22, 06:06 EDT
Investigating - We are investigating an issue in connection with the incoming PSTN calls from one of our SIP trunk provider. This could result in missing tones, abnormal delays, or an inability to initiate or receive a call.

***

Nous investiguons actuellement une problématique en lien avec les appels entrants (PSTN) d'un tronçon SIP. Cela pourrait se traduire par des tonalités manquantes, des délais anormaux ou une incapacité à initier ou recevoir un appel.
Oct 22, 02:28 EDT

Oct 21, 2026

Scheduled Security Updates: Possible Brief Performance Slowdowns
Resolved - -------English to Follow---------
Les mises à jour de sécurité de la plateforme Connect sont terminées et tous les systèmes fonctionnent normalement. La performance est revenue à ses niveaux habituels, et nous n'avons observé aucune perte de disponibilité pendant ces travaux.

Merci de votre patience pendant que nous complétions cette précaution de routine. Si vous remarquez quoi que ce soit d'inhabituel, veuillez communiquer avec notre équipe de soutien à service@cloudli.com; nous serons heureux de vous aider.

-----------------------------------
The security updates to the Connect platform have been completed, and all systems are operating normally. Performance has returned to its usual levels, and we saw no loss of availability during this work.

Thank you for your patience while we completed this routine precaution. If you notice anything unusual, please contact our support team at service@cloudli.com and we’ll be glad to help.
Oct 21, 14:20 EDT
Update - -------English to Follow---------
Notre équipe travaille toujours à terminer les mises à jour de sécurité de la plateforme Connect. Les travaux avancent à bon rythme et se déroulent exactement comme prévu. Certains clients pourraient continuer de remarquer des temps de réponse légèrement plus lents ou de brefs délais pendant cette période. Nous n'avons observé aucune interruption de service et nous continuons de surveiller de près les performance de notre système. Aucune action n'est requise de votre part. Nous publierons notre prochaine mise à jour d'ici 2 h 30 HAE, ou plus tôt si la situation change.

-----------------------------------
Our team is still working to complete the security updates to the Connect platform. Progress is steady, and the work is going as planned.

Some customers may continue to notice slightly slower response times or brief, intermittent delays while this is underway. We have not seen any loss of availability, and we are continuing to monitor performance closely.

No action is needed on your part. We'll post our next update by 2:30 EDT, or sooner if anything changes.
Oct 21, 13:45 EDT
Monitoring - -------English to Follow---------
Notre équipe travaille toujours à terminer les mises à jour de sécurité de la plateforme Connect. Les travaux avancent à bon rythme et se déroulent exactement comme prévu. Certains clients pourraient continuer de remarquer des temps de réponse légèrement plus lents ou de brefs délais pendant cette période. Nous n'avons observé aucune interruption de service et nous continuons de surveiller de près les performance de notre système. Aucune action n'est requise de votre part. Nous publierons notre prochaine mise à jour d'ici [heure] HAE, ou plus tôt si la situation change.

-----------------------------------
Our team is still working to complete the security updates to the Connect platform. Progress is steady, and the work is going as planned.

Some customers may continue to notice slightly slower response times or brief, intermittent delays while this is underway. We have not seen any loss of availability, and we are continuing to monitor performance closely.

No action is needed on your part. We'll post our next update by 12:30 EDT, or sooner if anything changes.
Oct 21, 11:26 EDT
Identified - -------English to Follow---------

Nous appliquons actuellement des mises à jour de sécurité à certains des logiciels sous-jacents qui alimentent la plateforme Connect. Il s'agit d'une précaution de routine pour assurer la sécurité de votre environnement.

Pendant le déploiement de ces mises à jour, certains clients pourraient remarquer des temps de réponse légèrement plus lents ou de brefs ralentissement de service.

Nous ne prévoyons aucune interruption de service, et notre équipe surveille de près la performance tout au long de l'opération.
Vous n'avez aucune action à prendre. Nous publierons une mise à jour ici d'ici 11 h 30 HAE, ou plus tôt si la situation évolue.

-----------------------------------
We are applying security updates to some of the underlying software that powers the Connect platform. This is a routine precaution to keep your environment secure.

While we roll out these updates, some customers may notice slightly slower response times or brief, intermittent delays. We don’t expect any loss of availability, and our team is monitoring performance closely throughout.

You don’t need to take any action. We’ll post an update here by 11:30 AM EDT, or sooner if anything changes.
Oct 21, 10:27 EDT

Oct 20, 2026

No incidents reported.

Oct 19, 2026

Maintenance | Avis d'entretien
Completed - The scheduled maintenance has been completed.
Oct 19, 21:41 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 21:00 EDT
Scheduled - Dear customer,

Please note that our team will be performing a maintenance on our servers cluster infrastructure in one of our datacenters. This is the last of a series of maintenances to upgrade the cluster. This maintenance is part of a process of continuous improvement of our services.

Impact: Please note that no service interruptions are expected.

***
Cher client,

Veuillez noter que notre équipe effectuera une opération de maintenance sur l'infrastructure de notre cluster de serveurs dans l'un de nos centres de données. Il s'agit de la derniere d'une série d'interventions visant à mettre à niveau le cluster. Cette opération s'inscrit dans une démarche d'amélioration continue de nos services.

Impact : Aucun impact prévu durant la maintenance.
Oct 19, 15:31 EDT

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

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