All Systems Operational

Cloudli General Operational
90 days ago
100.0 % uptime
Today
Cloudli Main Web Site ? Operational
90 days ago
100.0 % uptime
Today
Cloudli Support Web Site ? Operational
90 days ago
100.0 % uptime
Today
Clarity Operational
90 days ago
99.96 % uptime
Today
Clarity Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.83 % uptime
Today
Outbound Calling Operational
90 days ago
99.96 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Alerts & Notifications Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Call Notifications Operational
90 days ago
100.0 % uptime
Today
SMS / Texting Notifications Operational
90 days ago
100.0 % uptime
Today
Mobile Notifications (SSI) Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Cloud Business Phone (Cloudli Connect Out-of-the-Box) Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Cloudli Connect Operational
90 days ago
99.99 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling ? Operational
90 days ago
99.97 % uptime
Today
Outbound Calling Operational
90 days ago
99.96 % uptime
Today
Internet (ISP) Connectivity Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Contact Centre Operational
90 days ago
99.99 % uptime
Today
Online Portal (Web Consoles) Operational
90 days ago
100.0 % uptime
Today
Routing Services Operational
90 days ago
99.99 % uptime
Today
Presence Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Fax Line (ATA) Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Residential Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
SIP Trunks Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
T.38 SIP Trunks Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
TalkNText Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Virtual Fax Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Maintenance | Avis d'entretien Nov 4, 2025 05:30-06:00 EST

Cher client,

Veuillez prendre note que notre équipe procédera à une maintenance de notre infrastructure. Cette maintenance s'inscrit dans le cadre d'un processus d'amélioration continue de nos services.

Impact : Aucun impact prévu durant la maintenance.

***

Dear customer,

Please note that our team will be performing maintenance on our infrastructure. This maintenance is part of a process of continuous improvement of our services.

Impact: Please note that no service interruptions are expected.

Posted on Oct 31, 2025 - 18:42 EDT
Nov 3, 2025

No incidents reported today.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025
Completed - The scheduled maintenance has been completed.
Oct 28, 21:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 21:00 EDT
Scheduled - We will be performing maintenance on the Global SBC this evening to work around an issue that we are having with carrier routing. This maintenance will implement an additional routing path when using this carrier.

No impact to customers is expected.

Oct 28, 18:50 EDT
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Postmortem - Read details
Oct 24, 01:29 EDT
Resolved - This incident has been resolved.
Oct 21, 11:22 EDT
Monitoring - Inbound and outbound calls have been confirmed working since 11:17 EST. We will continue to monitor the situation.
Oct 21, 11:17 EDT
Investigating - We are currently investigating some additional delayed calls being reported.
Oct 21, 11:15 EDT
Monitoring - A resolution was implemented at 9:45 AM EDT and we are monitoring the results. .
Oct 21, 09:45 EDT
Investigating - We are currently experiencing an issue affecting incoming calls to some customers in USA and we are investigating.

Impacts: This could potentially cause abnormal delays or an inability to initiate or receive calls.

***

Nous rencontrons actuellement un problème affectant les appels entrants vers certains clients aux États-Unis et nous enquêtons.

Impacts: Ceci pourrait potentiellement entraîner des délais anormaux ou à une incapacité à recevoir des appels.

Oct 21, 09:28 EDT
Oct 20, 2025
Completed - The scheduled maintenance has been completed.
Oct 20, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 21:00 EDT
Scheduled - Dear customer,

Please note that our team will be performing a patch maintenance on our GlobalSBC Cluster to apply some click-to-dial fixes.

Impact: Minimal. This could impact some call status changes like call transfer or on-hold for a short period of less than 15min during the maintenance window.

***

Cher client,

Veuillez noter que notre équipe effectuera une maintenance corrective sur notre cluster GlobalSBC afin d'appliquer des correctifs de "numérotation en un clic".

Impact : Minimal, cela pourrait affecter certains changements de statut d'appel, comme le transfert d'appel ou la mise en attente, pendant une courte période de moins de 15min durant la fenêtre de maintenance.

Oct 20, 13:20 EDT
Resolved - This incident has been resolved.
***
Cet incident a été résolu.

Oct 20, 13:00 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
***
Un correctif a été mis en œuvre et nous surveillons les résultats.

Oct 20, 10:37 EDT
Investigating - We are currently experiencing an issue affecting outgoing calls, our engineering team is investigating.

Impacts: This could potentially cause abnormal delays or an inability to initiate calls.

***

Nous rencontrons actuellement un problème affectant les appels sortants. Notre équipe d'ingénieurs mène l'enquête.

Impacts: Cela pourrait entraîner des retards anormaux ou une impossibilité de passer des appels.

Oct 20, 10:17 EDT